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TELEPHONE NUMBER: 444-7599
LOCATION: Lafayette River Annex, 6500 Hampton Blvd., Norfolk, VA
PATIENT CONTACT REPRESENTATIVE: 444-7599
DESCRIPTION OF SERVICES: Provides a wide range of audiological services for all DOD activities within the Hampton Roads area. The primary objective is to prevent or reduce occupational hearing loss in personnel routinely exposed to hazardous noise operations. This is accomplished through training, audiometric monitoring, hearing protection fitting, certification of audiometric technicians, onsite assist visits, and professional diagnostic audiology assessment. A successful and effective Hearing Conservation Program increases the combat readiness of our military forces while decreasing the number and amount of compensation claims awarded. Since noise and its associated hearing loss have the capability to affect overall general health and quality of life, we as a product line, systematically maintain and direct our efforts at prevention and protection.
AVAILABILITY OF SERVICES: Open to all active duty and civil service personnel in the Hearing Conservation Program. The clinic is open Monday through Friday, 0730-1600.
APPOINTMENTS: Routine and active duty referrals should be entered in ERS. Priority or urgent referrals may be called in. Civil service referrals should be faxed to 444-3070. A copy of the DD2216 should accompany the consultation.
SPECIAL COMMENTS: The Occupational Audiology Product Line is in the Fleet and Family Medicine Directorate. Services provided by this clinic are in direct support of the Navy's combat readiness through management of the Hearing Conservation Program. For more information, contact the Occupational Audiology Product Line Leader at 444-7599.
Navy Audiology Vision
To be recognized for excellence in maximizing operational/mission readiness, military conflict survivability, mission performance and quality of life through the prevention of hearing loss.
Navy Audiology Mission
To promote operational readiness, combat effectiveness and quality of life through state of the art hearing health programs of prevention, evaluation, rehabilitation, and research for all eligible beneficiaries.
Values: We value Honor: Conducting ourselves in the highest ethical manner; being honest and truthful; making appropriate and honest recommendations and accepting them from our customers; taking full responsibility for our actions; having and projecting pride and professionalism. Courage: Knowing and appreciating the demands of our profession; making decisions in the best interest of the Navy; assuring the resources entrusted to us are used in an honest, careful, and efficient way. Doing what is right even in the face of personal or professional adversity. Commitment: Demanding respect up and down the chain of command. Caring for the safety and personal well being of each other and our customers; treating each other with human dignity; exhibiting the highest degree of moral character, technical competence, professional expertise, and quality patient care.
Navy Audiology Goals and Objectives
Assist and consult with shore-based and operational activities in the implementation of command Hearing Conservation Programs. Provide consultation and recommendations upon request and incorporate the following goals into our business strategy:
a. Assess the effectiveness of a command's Hearing Conservation Program through analysis of DOEHRS-HC STS+ (data-based decision making).
b. Document permanent STS+ and record on OSHA 200 log. Disseminate findings to pertinent customers and/or stakeholders.
c. Provide audiometric technician training courses to insure that support personnel receive the highest quality education possible (Technician Training).
d. Reinforce patient/customer education opportunities to increase awareness of hearing loss, effects of hearing loss on service retention and quality of life, and remediation options (education).
e. Provide standardized, quality clinical care using state of the art diagnostic procedures and instrumentation (diagnostics/re-habilitation).
f. Liaison and collaborate with fellow sister services and other federal activities to promote information sharing, resource sharing, and research opportunities (research).
g. Always assessing the way we do business in order to provide the best possible product to our customers (business re-engineering).Last Updated: 11 Mar 2003
